Description
A 30g bag of Frankincense Resin, perfect for burning on charcoal tablets to produce the lemony-woody smell that we all love.
Reviews
Customer Reviews
Sadly no frankincense in the parcel I ordered from you. Only a substitute of incense cones you decided for me instead. :-( Not righteous!
I love the frankincense
Hi,
The product was great, as always, however the delivery no so, it turned up as expected but the bag containing the Frankincense had split.
Lovely website, lovely product - and very quick delivery.
What more can we ask for?!! Thank you
I feel disappointed and unhappy that an order I have made was delivered to a wrong address. Few minutes after making the order I have immediately emailed and complained that the billing address was wrong only to get a feedback that nothing could be done about that. So what’s the use of the complaint mechanism if u can’t address an issue such as this. Now u have delivered the item to another address without my knowledge. There was no way to even track the order as I got no tracking number from Royal Mail or any other similar courier company. Please can I get a refund as I have not received the item u claimed to have delivered
Hi John,
So sorry to hear this, please contact our customer services team with the correct address and we will resent this for you :)
Customer Reviews
Sadly no frankincense in the parcel I ordered from you. Only a substitute of incense cones you decided for me instead. :-( Not righteous!
I love the frankincense
Hi,
The product was great, as always, however the delivery no so, it turned up as expected but the bag containing the Frankincense had split.
Lovely website, lovely product - and very quick delivery.
What more can we ask for?!! Thank you
I feel disappointed and unhappy that an order I have made was delivered to a wrong address. Few minutes after making the order I have immediately emailed and complained that the billing address was wrong only to get a feedback that nothing could be done about that. So what’s the use of the complaint mechanism if u can’t address an issue such as this. Now u have delivered the item to another address without my knowledge. There was no way to even track the order as I got no tracking number from Royal Mail or any other similar courier company. Please can I get a refund as I have not received the item u claimed to have delivered
Hi John,
So sorry to hear this, please contact our customer services team with the correct address and we will resent this for you :)